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Privacy Policy for Holdy Prints
Last Updated: 26th November 2025


Holdy Prints (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us—whether through our website, online store, social media, email, or in person. By using our services, you agree to the terms of this policy.


1. Information We Collect


A. Personal Information
We may collect personally identifiable information that you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed through secure third-party processors)

  • Company/organization name

  • Details related to custom orders or artwork submissions

B. Non-Personal Information
We may automatically collect non-personal data such as:

  • Browser type

  • Device information

  • IP address

  • Website usage data (via cookies or analytics tools)

  • Referring URLs

C. Artwork & File Uploads
If you upload artwork or design files for your screen-printing order, we store these files strictly for production and record-keeping purposes.

 


2. How We Use Your Information


We use the information we collect to:

  • Process and fulfill orders

  • Contact you regarding your order, artwork proofs, or customer service inquiries

  • Send invoices, receipts, or shipping notifications

  • Improve our website and services

  • Manage internal business operations

  • Provide updates, promotions, or newsletters (only if you opt in)

  • Comply with legal or regulatory requirements

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3. How We Share Your Information


We do not sell or rent personal information. We may share information with:
A. Trusted Third Parties
To run our business, we may share information with:

  • Payment processors (e.g., Stripe, PayPal, etc.)

  • Shipping providers (e.g., USPS, UPS, FedEx)

  • Print or merchandise partners (when assisting with large or specialty orders)

  • Website and marketing analytics providers

These parties are only given the data necessary to perform their services.
B. Legal Requirements
We may disclose information if required by law or to protect our rights, property, or safety.

 


4. Cookies and Tracking Technologies


Our website may use cookies, pixels, and analytics tools to:

  • Improve user experience

  • Enable site functionality

  • Track website performance

  • Personalize marketing

You can disable cookies through your browser settings, but some features of the site may not function properly.

 


5. Data Security


We take reasonable administrative, technical, and physical measures to protect your information. While no system is 100% secure, we continuously work to safeguard your data from unauthorized access or misuse.

 


6. Data Retention


We keep your information only as long as necessary for:

  • Order processing

  • Record-keeping

  • Legal compliance

  • Future reorders or customer service (unless you request deletion)

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7. Your Rights


Depending on your location, you may have the right to:

  • Access the personal information we hold

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

  • Withdraw consent for specific uses

To exercise any rights, contact us at the information below.

 


8. Children’s Privacy


Our services are not intended for individuals under 13. We do not knowingly collect information from children.

 


9. Your Consent


By using our website or services, you consent to the terms of this Privacy Policy.

 


10. Changes to This Policy


We may update this Privacy Policy occasionally. We will revise the “Last Updated” date at the top when changes are made.

 


11. Contact Us


If you have questions about this Privacy Policy or want to submit a data request, contact us at: hello.holdyprints@gmail.com 

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